The Fieldor Story

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Meet the team

See the faces behind the Fieldor! We're creative, passionate, and love what we do.

member
Sam Shinoy

Operations

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Catherine July

Research Analyst

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Samuel Sony

Software Architect

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Albert Shihas

UI Developer

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Raksha Soni

Relationship Manager

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Jessy

Support

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Karan Sharma

Support

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Sami Yousuf

Engineering

FEATURES

OFFICER LOCATION TRACKING

You can know where your field officers really are at any point in time. You can track their entire day’s movement with routes followed and mobile phone’s battery status as well. To know more about how this feature can help you get the best out of your Field Officers, Click here.

OFFICER ATTENDANCE

You can now track the exact working hours of the Field officers with the attendance recording feature of Fieldor. The Field Officer starts his day with a check-in and ends the work with check out. You get a consolidated attendance report with working hours for entire team with a single click. To know more about officer attendance feature click here.

SITE VISIT REPORTS

Field officers can report each of the visits directly from the site. The authentic reports with photographs of site, security guards deployed and all important points to check for your service delivery are available to you before the officer leaves the site. Click here to know more.

CUSTOMER FEEDBACK

As much important it is to provide highest level of services, it is equally important to ask the customers how they feel about your services. You get customized feedback forms with specific points for the customers to rate your services. To know more how this feature can help you increase customer satisfaction levels for your company click here.

COMPLAINTS MANAGEMENT

When the security business starts growing, one of the first things that gets out of hands is the complaints management. You can view all the pending issues raised by all the customers on one single screen. Once the complaints are made transparent in the operations, they tend to get owned and resolved much faster. Know more.

REPORTS & DASHBOARDS

Reports like Officers with least number of visits, Sites not visited from long time, customers with maximum issues, issues taking longest to resolve etc. are critical to any security service provider. Analytical reports like these and more give you bird’s eye view of your business so that you can take data backed decisions, before it’s late. Know more.

40+

Happy Clients

20K+

Field Officers

22MM+

Visit Reports

96MM+

Photographs

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